Schlage Door Lock Keeps Going Offline

I have tried several z wave repairs that all fail on multiple devices.

Schlage door lock keeps going offline.

They ll show online for a little while and then go offline again. Even if your lock is offline most passcodes will still work. If i reboot the hub through the ide they come back online. Schlage connect touchscreen deadbolt keep going offline.

At times we all need assistance. Our experts will keep you in the know. But when i do lock or unlock from the app or operate the lock physically then the device shows online in smartthings app. Whether you re looking for the correct pronunciation of schlage or instructions on programming a keypad lock this is a great place to start.

If your lock is offline there are still some ways you can lock and unlock your door. Somunleashed march 29 2019 4 16pm 1. Smart locks electronic locks hardware accessories find a retailer. Looks like i am going to have to go through the remove repair process again and see what happens.

Here are some things to keep in mind if your lock is offline. Disconnect the battery pack and tap the schlage emblem 2 4 times to completely discharge the lock. Next press and hold schlage emblem while reconnecting the battery pack look for the 3 green check marks on the touchscreen of the lock. Fall offline after a couple days.

I tried powering the locks off and on and i can still lock and unlock it by entering in the codes from the lock. 4 schlage connect locks connected to wink. Other one is actually slightly newer and it is offline 75 of the time. It seems to affect all types of devices ge light switches gocontrol garage door controllers aeotek multi sensors and schlage door locks.

Browse commonly asked questions below or scroll down to submit your own. One of them is working 100 of the time without issues. Starting last week every few hours around 7 10 z wave devices are going offline. Not sure if there were any firmware updates in the last 24 hours that caused it or what may have happened.

Friday september 4 2020. Anyone else with schlage locks find that they re offline this morning. I am beginning to think that i have a hub. Next scroll down and tap on alarm security.

Start by selecting your lock in the app and then tapping on the settings gear icon in the top right corner of the screen. Both of my schlage touchscreen deadbolts went off line yesterday. Keep in mind that your lock might be named something differently other than front door. I have two schlage touchscreen deadbolts.

It does not directly connect to wi fi. Unplugging the battery and plugging back in will fix for a few hours to days or new batteries will fix for a few days. We re at your service with strong support for all your schlage style security and installation questions every step of the way.