If you re having problems using your rug doctor read through our troubleshooting guide or watch our videos.
Rug doctor dcc 1 not spraying.
This guide is written with the wide track model but can be used for any of the three models.
Upholstery wand doesn t work.
It is also the only consumer operated system that has been awarded the gold standard award which it received in 2006 from the carpet and rug institute.
Rug doctor trouble shooting.
If your carpet is wet please refer to our no suctio.
Independently voted best in class cleaning performance by the carpet and rug institute cri.
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Cup rug doctor anti foam in the upper tank.
Check the machine is set to carpet cleaning mode make sure you are holding down the red spray button on top of the handle.
The rug doctor is one of the better known names in the world of carpet cleaning with over 30 000 retail outlets in the united states alone.
If any problems persist please call our customer support helpline 7 days on 0800 800 245.
Simply enter your email address below.
Do not add anti foam cleaning solution to the lower tank.
If you have no spray this will mean your carpet is dry to touch.
Browse our parts and accessories for flexclean pro deep carpet cleaner deep carpet cleaner portable spot cleaner mighty pro x3 and wide track.
The mighty pro and the x3 models have one pump while the wide track wt model has two identical pumps running in parallel.
If the rug doctor is not spraying properly you may need to replace the pump.
Wide suction nozzle cleans rooms of any size and carpet friendly wheels will not damage carpet or leave marks on the floor.
Please consult your user s manual to see the full terms of your warranty.
Troubleshooting for carpet or upholstery cleaning with rug doctor machines and cleaning products.
The vacuum is not working.
If your rug doctor has little or no cleaning solution spraying from the bottom of the machine try the following.
Rug doctor carpet cleaning machines have been manufactured tested and inspected in accordance with rug doctor s high standards of quality.
The machine will not start.